OneNote for Mac crashes on Launch
2019-11-26 15:22
Question:
Today, when using OneNote for Mac my MacBook Pro crashed. After rebooting, it told me OneNote had caused the crash. Now, everytime I open OneNote, the app crashed immediately. I've tried re-installing through the App Store and removing caches but it keeps crashing on start.
What to do? Most important is there are a lot of unsynced changes I cannot afford to lose...
Today, when using OneNote for Mac my MacBook Pro crashed. After rebooting, it told me OneNote had caused the crash. Now, everytime I open OneNote, the app crashed immediately. I've tried re-installing through the App Store and removing caches but it keeps crashing on start.
What to do? Most important is there are a lot of unsynced changes I cannot afford to lose...
Solution:
- Delete this folder: ~/Library/Containers/com.microsoft.onenote.mac
- Delete this folder: ~/Library/Group Containers/UBF8T346G9.Office
- Open up “Keychain Access” app on your Mac, and search for “MicrosoftOffice”. If OneNote recognized that you signed in, you will have an entry with a long name. Delete it.
- Restart your computer.
- Try launching OneNote and signing in again.
Related Documents
- Blank Screen or Loading Spinning after Input MS Account and Click Next in Mac OneNote 16.16 Sign In
- Mac OneNote is supported on the 3 most recent versions of macOS
- Mac OneNote: Sync Errors Refresh this notebook to continue syncing. (Error code: 0xE000006C cig68 30115
- Mac OneNote 16.66.1: Sync Error Please refresh this notebook to continue syncing. We couldn’t open this section.
- Does OneNote for Mac Support Local Notebooks?