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Gem Table for OneNote
 
 
The table of merged cells for OneNote

Event: 2024.12.11, OneNote failed to sync some sections for the 3th time. [Unresolved]

2024-12-12 22:16
 

Phenomenon:

Starting December 11, 2024, OneNote users have reported that Windows Office OneNote cannot synchronize certain section groups and sections.
But on the web side, OneNote can see these section groups and sections.
The error code is: 0xE00009C8 bb0ur
 
This is apparently in 2024, the 3th time in this year that there has been a problem with Microsoft's servers.
 

The 2nd time:

Event: 2024.10, some OneNote sections disappear, reopen the notebook not synchronize these disappeared sections
 

The 1st time:

Event: 2024.8.27 All Notes and Sections Disappear Except Notebook Names in OneNote. Error: 0xE00009C8 bb0ur
 

Temporary Solution:

As in the previous two times, use OneNote for Windows 10 instead.
Download OneNote for Windows 10
 

Reply from Microsoft:

 
Ian.L - MSFT 2024.12.12 19:27:36
 
It's important to let you know that we did recently receive feedback from some users that they were experiencing problems accessing OneNote, which does seem to represent an access anomaly in some areas of the OneNote service. 
 
Try accessing OneNote using a different network to see if the problem persists, if it is still inaccessible, the problem is not related to your network environment but rather to the OneNote service. 
 
In this case, since this is a technical support community that is not involved in Microsoft's product development and fixes, and we as community members don't have a better solution, waiting for a while may help. Such problems may be fixed over a period of time.
 
Best regards,  
 
Ian - MSFT
 
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