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Office 365 doesn't renew, what happens to OneNote when it expires?

2024-01-25 20:51

When Office 365 expires, OneNote shows that it is not authorized and some features are unavailable.

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What happens to data when a subscription expires?

When your subscription expires, it goes through the following stages: Expired > Disabled > Deleted. The Expired stage starts immediately after the subscription has reached its end date.

Annual subscriptions. If you turn off recurring billing on an annual subscription, it goes through the same stages as an expired subscription. The first stage starts on the anniversary of the annual subscription, not the date that you turned off the subscription's recurring billing setting.
Monthly subscriptions. If you cancel a monthly subscription, it immediately moves to the Disabled stage on the date you cancel it. In the Disabled stage, your users immediately lose access to the Windows 365 assets, and only admins have access to the data for the next 90 days.

The following table explains what you can expect when a paid Windows 365 subscription expires.
Expand table

Active	Expired (30 days*)	Disabled (90 days*)	Deleted
Data accessible to all	Data accessible to all	Data accessible to admins only	Data deleted Microsoft Entra ID is removed, if not in use by other services
User has normal access to Windows 365 Cloud PCs and its data.	User has normal access to Windows 365 Cloud PC and its data.	User can't access Windows 365 or its data.	Users can't access Windows 365 or its data
Admins have normal access to Windows 365 service and data	Admins can access the Windows 365 service and data.	Admins can't access the Windows 365 service.	Admins can access the admin center to buy and manage other subscriptions.
	Global or billing admins can reactivate the subscription.	Global or billing admins can reactivate the subscription.

What happens after my subscription expires?

If you let your subscription expire, it goes through multiple stages before it's ultimately deleted. These multiple stages give you time to reactivate if you want to continue the service, or to back up your data if you decide you no longer want the subscription.
Here's what you can expect when your subscription is in each stage.

Stage: Expired

What to expect: The Expired stage lasts for 30 days for most subscriptions in most countries and regions. For Volume Licensing products, except for Microsoft Open, the Expired stage lasts 90 days.
In this stage, users have normal access to the Windows 365 service and any related applications.
As an admin, you still have access to the admin center. Don't worry—global or billing admins can reactivate the subscription and continue using Windows 365. If you don't reactivate, back up your data.

Stage: Disabled

What to expect: If you don't reactivate your subscription while it is in the Expired stage, it moves into a Disabled stage. The Disabled stage lasts for 90 days for most subscriptions, in most countries and regions. For Volume Licensing products, the Disabled stage lasts 30 days.
In this stage, your access decreases significantly. Your users can't sign in or access their Windows 365 Cloud PCs. You can still sign in and get to the admin center, but can't assign licenses to users. Your customer data, including all user data, is available only to you and other admins.
As a global or billing admin, you can reactivate the subscription and continue using Windows 365 with all of your customer data intact. If you choose not to reactivate, back up your data.

Stage: Deleted

What to expect: If you don't reactivate your subscription while it's expired or disabled, the subscription is deleted.
Admins and users no longer have access to the Windows 365 service. All customer data—from user data to documents and email—is permanently deleted and is unrecoverable.
At this point, you can't reactivate the subscription. However, as a global or billing admin, you can still access the admin center to manage other subscriptions, or to buy new subscriptions to meet your business needs.
Note

Adding a new subscription of the same type that was deleted doesn't restore the data that was associated with the deleted subscription.
If a Cloud Solution Provider (CSP) license is suspended, there's no 30-day Expired stage, and services are disabled immediately. Data is deleted after 90 days if the tenant isn't reactivated by adding a new license.

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